In either case, the scammers are trying to get you to share your Amazon password or your payment information. To resolve the issue, you're prompted to press a button to connect to customer service, or you’re given a number to call back. The FTC also warns Amazon customers about fake call scams, in which the caller leaves a recorded message stating that there's a problem with your Amazon account. In both cases, you're simply paying scammers who have no connection to Amazon with your own money. In another situation, the scammer will claim that you need to protect your Amazon account from hackers by buying gift cards and providing the card numbers. This scheme might involve an "Amazon representative" offering to refund you for a purchase, then claiming they transferred more money to your bank account than you were owed and requesting that you return the “overpayment.” According to the Federal Trade Commission, one in three people targeted by business impersonators reports that the fraudster claimed to be from Amazon. One of the most common scams you can encounter is an Amazon-impersonator scam.
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